Stakeholder Research Results
In a rapidly changing environment, ESA must be proactive in improving safety. To do so, we often survey our stakeholders and the public. We want to:
- Understand our audiences;
- Understand how change affects safety;
- Understand and manage perceptions of the work we do; and
- Measure the effectiveness of our campaigns.
The following reports share some recent results.
Multi-Stakeholder Accountability Survey
ESA commissioned Innovative Research Group to design and execute a bi-annual, multi-stakeholder survey to gauge perceptions of the organization.
To measure accountability across all stakeholders, six groups were surveyed: Licensed Electrical Contractors/Master Electricians, Homeowners, Local Distribution Companies (LDC) managers and LDC executives, safety industry and product safety stakeholders. Participants shared their perspective on access to ESA's services and their experiences.
Each survey compares results to those of previous years’.
2025 Multi-Stakeholder Accountability Survey
This survey compares the 2025 results to those of previous years’.
2023 Multi-Stakeholder Accountability Survey
This survey compares the 2023 results to those of 2021, 2019, 2017 and 2015.
2021 Multi-Stakeholder Accountability Survey
This survey compares the 2021 results to those of 2019, 2017 and 2015.