ESA Reviews and Appeals Process

If you don't agree with an ESA Order or ESA Notice against you, the following may help you through the review or appeal processes:

1. DIRECTOR’S REVIEWS: You may ask the ESA Director of Reviews and Appeals to review an ESA Order about electrical safety. Or you may ask for a review of the ESA’s failure to make an Order you requested.
2. DIRECTOR’S HEARINGS: You may ask the ESA Director of Reviews and Appeals to change a Notice of Proposal (or Provisional Notice in some urgent cases). This notice refuses, suspends, revokes or imposes conditions on an authorization to operate an electrical contracting business or be a Master Electrician.
3. APPEALS TO THE REVIEW PANEL: You may ask the ESA Review Panel to change a decision of the Director of Reviews and Appeals.

* For the purposes of timelines under the Reviews and Appeals process, days means business days and does not include Saturdays, Sundays, or Statutory Holidays.

For more information:

• Review and Appeal Processes: Step-by-Step Guides
  • Disputing ESA Orders (Director’s Review)
  • Disputing ESA Licensing Notices (Director’s Hearing)
• ESA Rules of Procedures for Reviews and Appeals. The Rules provide guidance and predictability to help everyone in these processes. 
• Regulations, Electrical Safety Code, and other legislation
• ESA Directors, Review Panel Roster, and the Reviews and Appeals Office
• Review Panel Decisions. These past cases have been heard by the Review Panel.
• FAQs

ESA is here to help! Contact us

For questions related to the review or appeal processes, email: esa.appeals@electricalsafety.on.ca.

For other inquiries, contact ESA’s Customer Service Centre at 1-877-ESA-SAFE.

Note: ESA can only provide information related to the review and appeal processes. ESA cannot provide legal advice.