How does ESA know if someone is doing electrical work without a contractor’s licence?

ESA finds out about work being done outside the system in a few ways: 

  • Anyone can contact ESA’s Customer Service Centre (confidentially) at 1-(877) ESA-SAFE (372-7233) if they suspect electrical work being done without a licence. ESA receives reports from property owners, contractors, inspectors and others, and looks into every one.  
  • Anyone can file an anonymous report online.  All submitted reports will be reviewed, regardless of whether or not you provide your personal information.  The more information you provide, the more likely we will be able to follow-up on your report.
  • ESA works with a team dedicated to addressing the underground economy. Efforts include following up on reports of unlicensed activity and reviewing online classifieds sites to identify unlicensed contractors advertising electrical work. 

If you suspect someone is doing electrical work without a licence, please enter the details here.