How does ESA deal with product safety issues?

ESA plays an important role in managing the safety of electrical products. ESA responds to complaints about electrical products and reports of unsafe electrical products. We conduct safety reviews, issue safety alerts and notices, and provide information.

ESA works with other electrical safety partners, including the Federal government, other provincial electrical safety regulators, certification bodies and the electrical product supply chain (manufacturers, importers, distributors and retailers).

Industry, certification bodies and inspection bodies support product safety reviews so ESA has the tools to address any issues with pre-market approval and post-market industrial and commercial products. ESA also has the authority to prevent the sale of unapproved or hazardous electrical products.