Risk-based Oversight (RBO)

NOTICE

Our Customer Service Centre is experiencing a higher call volume at the moment. We are making every effort to respond as quickly as possible. Thank you for your consideration and patience.

RBO Guidebook

ESA has developed a Guidebook to help you understand all aspects of RBO, including 

  • Benefits & Eligibility
  • Programs
  • Scheduling
  • Performance Management
Risk-based oversight guidebook

RBO Webinars

ESA has developed five webinars to assist you with transitioning to RBO. Webinar topics include:

  • Selective Inspection
  • Scheduling and Communication
  • New Online Services
  • RBO for Municipalities
  • RBO for Local Distribution Companies (LDCs)

What is risk-based oversight (RBO)?

Starting July 6, 2020, ESA will look at the risk involved in electrical wiring work to determine when to visit a site. We call this "Risk-based Oversight" (RBO). This means spending more effort on high-risk electrical wiring work and less on low-risk work, without compromising safety.

ESA will assign a risk level to notifications based on:

  • who does the installation work
  • what the installation is
  • where the installation is.

ESA recommends a site visit for all high-risk work. Medium- and low-risk work will be subject to selective site visits. An ESA Inspector might visit one site for every five notifications considered low-risk, for example. Or there might be one visit for every two medium-risk notifications.

Why is ESA moving to a risk-based approach?

We want to make it easier to do business with us. We believe this approach will help address your scheduling concerns. We'll be able to keep you better informed about when an inspector will visit a site. We'll also be able to focus on the work related to the greatest safety risks, such as investigating work done by unlicensed contractors.

When will I see this in the field?

We expect Risk-based Oversight to be in operation on July 6, 2020. We’ve gathered information from Licensed Electrical Contractors across Ontario about how this change might affect their businesses. We’re still determining how it could work and testing parts of the approach to make the roll-out as smooth as possible.

Stakeholder Events

RBO Information Webinar for Local Distribution Companies and Municipalities

In March 2019, ESA held a webinar for Local Distribution Companies (LDCs) and another for municipalities. We introduced RBO and our implementation plans, and answered questions.