Remote Inspection
The Remote Inspection feature of the ESA ON Mobile App (the App) allows users to upload photos and short videos of the electrical work they are performing at various stages on their job sites. This enables the users to demonstrate the full scope of the installation and its compliance with the Ontario Electrical Safety Code (OESC).
Remote Inspection Overview
The list of notifications available via this feature consists of all Open notifications associated with the user’s account. Users can’t upload photos or videos associated with a Closed notification.
The list displays up to a maximum of 100 notifications. If the user wishes to limit the list of notifications, they can refine their search to generate a shorter list. The App can search by any or all of the following:
- Notification Number
- Site Name
- Street
- City
- PO/Job Number
Once a notification is selected from the list, users can view more detailed information about the selected notification, including:
- Inspector Information
- Job Details
- Supply Authority
At the bottom of the display, there will be an option to Add Evidence, i.e., photo/video files.
Adding Photos and/or Videos
The user will be prompted to select an Inspection Type. Note that this does not schedule the notification for inspection.
The user will also be prompted to Take photo or Take video, and the media source. The options of Camera and Library will be presented.
Choosing “Camera” will prompt the user to capture the photo or video through the App using their mobile device.
Choosing “Library” will prompt the user to add a photo or video from their device’s library of existing media.
Once the photo or video has been captured or selected, the App will ask if the evidence is satisfactory. If it is, the user will be directed to add a title, and optionally a description.
Submitting Photos and/or Videos for Review
The user must indicate which of the photos and/or videos they want the Inspector to review. Up to 12 photos and videos can be submitted at a time.
Evidence submitted through the App is not available to the Inspector for review until the user submits a request for inspection, either through the App, through the LEC Portal, or by contacting ESA’s Customer Service Centre.
Access to the Remote Inspection Feature via the App
While the ESA ON Mobile App is accessible to any customer with an ESA account and ESA Online Services LEC Portal credentials, permissions for the Remote Inspection feature must be granted by an Administrator user for that account.
The Administrator must first have Remote Inspection permissions granted for themselves before they can enable Remote Inspection access for the other LEC Portal users under their account. The Administrator can obtain their permissions by contacting the ESA Customer Service Centre.
Supporting Documentation
Account Administrator Quick Tips – Remote Inspection Permissions
Remote Inspection — External FAQ
Remote Inspection Quick Tips for Working Offline